Tips & Tricks

How to create an efficient Virtual Reality Support Request/Ticket (USER)

In general a ticket should be described as detailed as possible. Any information related to the case should be made accessible to the support. The more information the easier it is for the IC.IDO support to help you.

Technical Highlight Videos (VIDEO)

On ESI’s IC.IDO Website, you can find a collection of short technical highlight videos, explaining selected features and workflows on various topics.

IDO.Cooperate via a Gateway PC (USER)

In this Tips & Tricks document you will find a step to step description how to set up a Client as a Gateway PC for a IDO.Cooperate Session.

Best Practices for Video Rendering (USER)

In this Tips & Tricks document you will find the recommended settings and hints for rendering videos from IC.IDO.

IDO.Present - Media Recording (VIDEO)

This tutorial will show you how to record your VDP / IC.IDO visualization screen. After you have studied this tutorial, you will be able to record your visualization screen and change the format or quality of the rendered video.

Clipping Plane Parameters (USER)

The clipping plane functionality allows the user to increase the performance of his session. Some geometries can cause problems with the default clipping parameters. This article will explain some hints to avoid such problems.

How to update the ProcessControl? (ADMINISTRATOR)

This document explains how to update the ProcessControl Software of your Virtual Reality Cluster.